Growing Hilti with e-learning tools and playbooks for sales teams
Hilti, a global leader in innovative tools, technology, and services for the construction industry, recognized the need to streamline their operating procedures, centralize their knowledge base, and empower their sales teams with a comprehensive digital playbook. To address these challenges, Hilti partnered with Unicorn, a renowned digital solutions provider. Unicorn's expertise in building intranet systems, custom web applications, and leveraging AI technology proved instrumental in transforming Hilti's operating procedures into a digital playbook while utilizing AI to parse and standardize their existing database content.
In addition to the challenges mentioned earlier, Hilti faced the task of dealing with a vast amount of unstructured data within their existing database. This hindered effective searchability and made it difficult to standardize content across different operating procedures. Hilti sought a solution that would leverage AI technology to parse through their database, make the content searchable, and standardize it within the digital playbook.
Solution:Unicorn worked closely with Hilti to enhance their intranet and digital playbook solution by incorporating AI-powered content parsing and standardization capabilities. By utilizing advanced AI algorithms and natural language processing techniques, Unicorn developed a content parsing engine that intelligently analyzed Hilti's existing database, extracted relevant information, and classified it according to predefined categories.
The integration of AI-powered content parsing and standardization capabilities had a significant impact on Hilti's sales team growth and knowledge management. The enhanced digital playbook became a centralized hub of standardized and searchable content, empowering sales teams with readily accessible and consistent information.
Furthermore, the AI-powered solution not only improved searchability and standardization but also contributed to ongoing knowledge enhancement. The machine learning capabilities allowed the system to continuously learn from user interactions, refine search results, and adapt to evolving needs, ensuring that the digital playbook remained up to date and relevant.
Overall, Unicorn's comprehensive solution, which combined intranet development, playbook creation, and AI-powered content parsing and standardization, provided Hilti with a powerful tool to centralize knowledge, streamline operating procedures, and foster continuous growth within their sales teams.
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